To Our Valued Clients and Partners:
At ChiroSecure, our promise is to be here for you as situations and circumstances will arrive at this highly unusual time.
So when it comes to managing our own business continuity and emergency preparedness, we are focused on doing what it takes to be there for you when you need us.
Our employees are prepared to work remotely, should it be needed, and our crisis management teams are monitoring COVID-19 (Coronavirus) developments to mitigate any potential business interruption.
As with many organizations, we are limiting non-essential travel in accordance with CDC and WHO guidelines. This is to protect not only our employees, but also our clients and partners.
The same rules apply in this situation as in any. Do not make claims about your treatment you can’t substantiate and document everything you say and do.
Continue to monitor and follow the CDC guidelines. You do not need to agree with everything they are saying, your patients need to make that decision. You should also contact your local State Board and Department of Health and take any recommendations from your State and City Government in terms of what you need to do and do not hesitate to direct your patients appropriately.
Questions have come up regarding this highly unusual situation and we want to do our best to answer them with your protection in mind.
In regards to if a patient or employee starts showing signs of infection. As stated above they need to follow the recommendations of their local city and state authorities and the CDC. By no means should they come to the office after they are already infected and risk infecting you and all your patients.
Malpractice policies are just that, for malpractice claims as result of an alleged injury. They do not cover loss of income whether from you being unable to practice or if the government closes your practice.
Some Business Owner’s Protection or BOP policies may cover loss of income if your building burns down or is damaged to the point that you cannot physically go in there and make money, but this is not malpractice.
To be clear, any loss resultant from your inability to practice as a result of the virus is not a malpractice issue and is not covered.
We are here for you, as always, to help you seamlessly come through for your patients as best we can.
Thank you for trusting us with your business.
Please reach out to us with any questions, and we look forward to serving you safely as we all work through this unprecedented situation.